Delivery time is between 3-9 days. Once the order ships you’ll receive an email with your UPS tracking number & UPS telephone number in case you need to reach out. It is not our responsibility to track the shipment so we will provide you with all necessary information to contact UPS for any questions while the product(s) are in route.
Our free shipping policy covers all 48 contiguous states in the United States of America.
We do not ship to Alaska, Hawaii or Puerto Rico. We do not ship to P.O. boxes.
We do not accept international orders.
Lost or Damaged Packages
For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to carriers. Either by telephone or website services. Sometimes carriers will prematurely mark shipments as “delivered”, or will need additional information from you to complete the delivery. So please stay vigilant on your tracking status until your order arrives.
If you’re unable to resolve the issue with carriers, email info3@nicerinterior.com OR info@officechirscanada.com and we’ll get to the bottom of it!
Return Policy
We want you happy with your new purchase. If for any reason you are unsatisfied with a product you can notify us via the contact form via ‘Contact Us’ page and our team will provide all of the details for initiating a return.
As soon as the returns are received back to our warehouse in good condition, we will refund you. Please make sure that that your order ID or RMA number is clearly marked on all boxes for our reference. Please note that the shipment of a return is to be independently arranged. We will cover return cost if there is product defect. Customer will pay return shipping if for buyer remorse, buy by mistakes. Return must be received back to our warehouse within 30 days from the delivery or pick-up date. Just like most return policies we are only able to accept returned items that are in original packaging and like-new condition. Products with scratches, stains, damages, or modifications will be subject to restocking fee. Please note that Standard Shipping and White Glove Shipping charges from the original order are not able to be refunded once these services have been provided by the carrier.
